In the realm of HR Service Delivery (HRSD), obtaining feedback and input from employees is often essential for various processes, from onboarding to performance evaluations. ServiceNow provides a seamless way to collect these inputs through its HR Task Type called "Collect Employee Input."
Using "Collect Employee Input" in HR Tasks
ServiceNow HRSD includes a specific HR Task type named "Collect Employee Input." When this task type is selected, the "Employee Form" field becomes visible. This field links to the Survey table, allowing you to leverage ServiceNow’s robust survey capabilities to gather the necessary information from employees.
Steps to Implement
1. Create a Survey:
Navigate to the Survey module in ServiceNow.
Create a new survey that includes the questions and information you need from employees.
2. Configure HR Task:
In the HR Task, set the type to "Collect Employee Input."
The "Employee Form" field will appear. Select the survey you created earlier.
3. Automatic Survey Instance Population:
When the HR Task is assigned, ServiceNow will automatically populate the Survey instance.
This ensures that the survey is sent to the relevant employee without manual intervention.
3. Review Survey Results:
The responses provided by the employee will be stored in the Survey Results table.
You can easily access and review these responses directly from the HR Task.
Benefits:
Efficiency:
Automates the process of collecting employee inputs, saving time and reducing manual errors.
Centralized Data:
Keeps all employee feedback in a centralized location, making it easy to review and act upon.
Seamless Integration:
Integrates smoothly with other HR processes and tasks within ServiceNow, enhancing overall workflow.
By utilizing the "Collect Employee Input" HR Task type in ServiceNow HRSD, organizations can streamline the process of gathering critical employee feedback, ensuring that necessary data is collected efficiently and effectively.
Some screenshots for reference:
1. Create an HR Task with the below combination:
2. Wait for the Survey to close:
3. Lookup Input from Survey results:
Thank you.